You bear the immediate costs of returning the goods.

Please pack the device / helmet / garment in the manufacturer box in any case in another carton (for example, in our shipping)

Once we have received your return, we will first check the condition of the returned goods. If this is correct, you will receive a refund within a few days.

If you wish an exchange, you can let us know in advance so that the exchange can be accelerated.

Please refrain from shipping as unfree package. This means significant additional costs and can lead to significantly longer processing times.

For further details please refer to our cancellation policy.